Use AI for content planning, with a human review step

Prepare a verified brief

Give the tool only approved information: the service, audience, location, tone and known customer questions. Exclude private customer records and unpublished business details. Review the provider’s available privacy settings first; OpenAI documents account-dependent data controls, including whether new conversations help train its models.

Ask for structured options

Try: “Using only this approved brief, suggest six Somali post ideas for customers asking about tailoring appointments. For each, give the customer question, main point, image idea and next step. Mark missing information; do not invent prices, testimonials or availability.” Compare the ideas against your actual workload.

Review facts and both languages

Check names, dates, service limits and every numerical claim against an approved source. A Somali-speaking reviewer should check natural wording and intended meaning; an English version should communicate the same offer. Remove invented success stories and vague promises. Keep the original brief beside the draft during approval.

Approve before scheduling

Use a simple chain: approved brief, generated options, edited draft, owner approval, then scheduling. Store the final text and reviewer’s name. If the facts change before publication, recheck the post. AI assistance should shorten preparation while keeping a person accountable for what the business publishes.

• No customer secrets in the brief
• Missing facts clearly marked
• Somali and English meaning checked
• A named final approver